Shopping Information

Payment

Online payments currently available include:

• Credit and debit cards
• Apple Pay
• Google Pay
• Link by Stripe

For orders collected in Malta or delivered locally, payment in person is also available.

The payment methods available for your order will be shown at checkout.

Order & Dispatch

Orders are normally dispatched, or made ready for local collection or delivery, within 7 days of confirmation.

After placing an order, you will receive an order confirmation by email. When an order is dispatched, tracking information will also be provided where available. A receipt or invoice will be sent by email or made available with the order details.

Collection in Malta

Orders in Malta may be collected by appointment in the St Paul’s Bay area. The exact collection address and time will be provided after the order is confirmed.

Local Delivery in Malta

Local delivery can also be arranged if collection is not convenient. Available delivery options and any applicable cost will be shown at checkout or confirmed before the order is finalised.

International Shipping

Works can be shipped within the European Union and to other international destinations.

Shipping costs are calculated according to destination, size and packaging requirements, and will be shown or confirmed before checkout is completed.

Orders sent outside the European Union may be subject to import duties, taxes or other local charges. Any such charges are the responsibility of the buyer.

Packaging

Works sent by post or courier are packed with appropriate protective materials to reduce the risk of bending, pressure damage, corner damage or moisture during transit.

Interior images showing works displayed on walls are for visual reference only.

14-Day Right of Withdrawal

Where applicable under EU consumer protection law, buyers may withdraw from an online purchase within 14 days of receiving the goods, without giving a reason.

If you change your mind and wish to return an item:

• Please contact me within the 14-day withdrawal period.
• The direct cost of returning the item is the responsibility of the buyer.
• The item should be carefully packed and returned in appropriate condition.
• A refund will be processed in accordance with applicable law after the returned item, or valid proof of return, has been received.
• The refund includes the purchase price and the cost of the least expensive standard delivery option originally offered.
• Any additional cost resulting from an upgraded, express or special delivery option is not refundable.

Damage in Transit or Order Problems

If a work arrives damaged, or if the item received does not match the order, please contact me as soon as possible and include photographs of the outer packaging and the condition of the work.

Once the issue has been confirmed, an appropriate solution will be arranged, such as replacement, reprinting, refund or another suitable remedy. The buyer will not be responsible for damage caused during transit.

Questions Before Purchasing?

If you have any questions about size, payment, collection, delivery or international shipping, please get in touch through the Contact page before placing your order.

If you are visiting Malta and would like to receive or collect a work before leaving the island, please contact me in advance so that timing can be confirmed.

Contact Email: yangtang74@icloud.com